Player Support
Sign in and open a ticket in the Help Center for the fastest response.
support@battlegrid.inContact
Talk to us
Player support is fastest through the in-app help center. For everything else, email the right team below.
< 4 hours
First response SLA (business hours)
Mon–Sat, 10:00–19:00 IST
Business hours
24×7
In-app help center & disputes
Corporate
ZXOPS Technologies
Powered by ZXOPS Technologies · Founded by Mr. Jestinraj Poulbosco, Founder & CEO.
Registered office
ZXOPS TechnologiesFlat No. 18D, Door No. 23KC Apartments, 1st Floor, Block BArul Jothi Street, MadipakkamChennai, Tamil Nadu 600091IndiaPhone
+91 8220044213Email
founder@zxops.inMadipakkam, Chennai
Tamil Nadu 600091 · India
Tournament Organizers
Bring your community league or invitational to BattleGrid.
organizers@battlegrid.inSponsorship & Brands
Reach India's top BGMI competitors through sponsored tournaments.
brands@battlegrid.inPress & Media
Interviews, statements and platform data for approved media.
press@battlegrid.inSend us a message
Preferred for non-account questions. For account or payment issues, please use the in-app Help Center.
Frequently asked
Is BattleGrid gambling?
No. BattleGrid hosts skill-based esports competitions. Outcomes are decided by player performance, not chance.
Is there a minimum age?
Yes. Paid contests are strictly 18+ and require KYC and BGMI UID verification.
How fast are payouts?
Verified winnings are credited to your wallet immediately after review; withdrawals settle in your bank per bank timelines.
How do I raise a dispute?
Open a dispute from the match page or the in-app Help Center; the SLA is 24 hours.
